Terms of Service

Effective Date: March 10, 2025

Welcome to Atherco Inc., your Property Management Company (“Company,” “we,” “our,” or “us”). These Terms of Service (“Terms”) govern your access to and use of our website, services, tenant portal, owner portal, maintenance request system, and all related property management services.

By accessing or using our services, you agree to be bound by these Terms. If you do not agree, please do not use our services.

1. Services Provided

Atherco Inc. provides property management and related real estate support services, including but not limited to:

Residential and commercial property management
Tenant screening and leasing support
Rent collection and payment processing
Maintenance coordination
Property inspections
Owner reporting and financial management
Online tenant and owner portal access
Communication and customer support services

Services may vary depending on management agreements and applicable state and local laws.

2. Eligibility

By using our services, you confirm that:

You are at least 18 years old;
You have legal authority to enter into binding agreements;
All information you provide is accurate and current.

3. User Accounts

Certain services may require account registration.

You agree to:

Provide accurate registration information;
Maintain the confidentiality of your login credentials;
Notify us immediately of unauthorized account use;
Accept responsibility for activities occurring under your account.

We reserve the right to suspend or terminate accounts that violate these Terms.

4. Tenant Responsibilities

Tenants using our services agree to:

Pay rent and other charges on time;
Maintain leased premises in accordance with lease agreements;
Submit accurate application information.
Use portals and payment systems lawfully;
Comply with all lease obligations and community rules.

Failure to comply may result in lease enforcement actions, fees, or account restrictions.

5. Property Owner Responsibilities

Property owners agree to:

Provide accurate property and ownership information;
Maintain adequate insurance coverage;
Comply with applicable housing, safety, and landlord-tenant laws;
Authorize us to act within the scope of signed management agreements;
Pay all agreed management fees and expenses.

6. Payments and Fees

All payments processed through our systems must be authorized and lawful.

You agree that:

Rent, fees, deposits, and other charges are due as stated in lease or management agreements;
Late payments may incur additional fees;
Returned payments or failed transactions may result in processing fees;
Certain online payment processors may charge convenience fees.

We reserve the right to refuse or reverse payments suspected of fraud or unauthorized activity.

7. Maintenance Requests

Maintenance requests submitted through our systems are subject to scheduling, vendor availability, and property owner authorization where required.

Emergency maintenance should be reported immediately through the designated emergency contact procedures.

We are not liable for delays caused by:

Third-party contractors;
Supply shortages;
Severe weather;
Utility failures;
Circumstances beyond our reasonable control.

8. Prohibited Uses

You agree not to:

Use the website or services unlawfully;
Submit false or misleading information;
Attempt unauthorized access to systems or accounts;
Interfere with platform functionality or security;
Upload malicious software or harmful content;
Use our services to harass, threaten, or abuse others.

We reserve the right to terminate access for violations.

9. Intellectual Property

All content on our website and platforms, including text, graphics, logos, software, and branding, is owned by or licensed to Atherco Inc. and protected by applicable intellectual property laws.

You may not copy, reproduce, distribute, or modify our content without prior written permission.

10. Communications Consent

By using our services, you consent to receive communications from us, including:

Emails;
Text messages;
Phone calls;
Notices through tenant or owner portals.

These communications may relate to:

Rent reminders;
Maintenance updates;
Lease notices;
Billing;
Service announcements;
Account notifications.

Standard message and data rates may apply.

11. Privacy

Your use of our services is also governed by our Privacy Policy, which explains how we collect, use, store, and protect personal information.

12. Third-Party Services

We may use third-party providers for:

Payment processing;
Background checks;
Maintenance coordination;
Communication tools;
Document storage;
Credit reporting;
Insurance-related services.

We are not responsible for third-party services, policies, or actions.

13. Disclaimer of Warranties

Our services are provided on an “as is” and “as available” basis.

To the fullest extent permitted by law, we disclaim all warranties, express or implied, including:

Merchantability;
Fitness for a particular purpose;
Non-infringement;
Availability or uninterrupted operation.

We do not guarantee that our systems will always be secure, error-free, or uninterrupted.

14. Limitation of Liability

To the maximum extent permitted by law, Atherco Inc. shall not be liable for:

Indirect or consequential damages;
Lost profits or business opportunities;
Data loss;
Property damage caused by third parties;
Delays in maintenance or repairs;
Unauthorized account access.

Our total liability arising from these Terms shall not exceed the amount paid to us for services during the previous twelve (12) months.

15. Indemnification

You agree to defend, indemnify, and hold harmless Atherco Inc., its officers, employees, contractors, and affiliates from claims, damages, liabilities, and expenses arising from:

Your violation of these Terms;
Your misuse of our services;
Your violation of applicable laws or third-party rights.

16. Compliance With Laws

Users agree to comply with all applicable federal, state, and local laws, including fair housing, landlord-tenant, anti-discrimination, and property regulations.

17. Termination

We reserve the right to suspend or terminate access to our services at any time for:

Violations of these Terms;
Fraudulent activity;
Nonpayment;
Security concerns;
Misuse of our systems.

Termination does not waive outstanding obligations or fees.

18. Governing Law

These Terms shall be governed by and interpreted under the laws of the State in which it operates, without regard to conflict of law principles.

Any legal disputes shall be resolved exclusively in arbitration.

19. Changes to These Terms

We may update these Terms from time to time.

Updated versions will be posted with a revised effective date. Continued use of our services after changes become effective constitutes acceptance of the updated Terms.

20. Contact Information

If you have questions about these Terms, please contact:

Atherco Inc.
211 W. 19th Street
Cheyenne, WY 82001
307-307-2900
info@athercoinc.com
https://athercoinc.com

21. Electronic Signatures and Records

You agree that electronic signatures, electronic records, and electronic communications have the same legal effect as physical signatures and paper records.

You consent to conducting transactions electronically where permitted by law.

22. Severability

If any provision of these Terms is found unenforceable or invalid, the remaining provisions shall remain fully enforceable.

23. Entire Agreement

These Terms, together with any lease agreements, management agreements, privacy policies, and related documents, constitute the entire agreement between you and Atherco Inc. regarding use of our services.